Shipping AU

Please note that we do not ship surfboards or stand-up paddleboards to Australia.

Also we do not deliver to post shops and post office boxes. We require a physical business or residential delivery address.

Australia Standard Nationwide

• Cost: $19.99 + 2% import fee (may differ based on the item).
• Delivery Time: 4-6 business days. (please note this is an estimate)

At Hyper Ride, we are committed to delivering your order as swiftly as possible. All our Australian shipments are handled by Team Global Express.

Shipping Schedule

All products are dispatched during normal business hours (Monday to Friday, 8 am to 5 pm). Please note that our daily order cutoff time is 3 PM NZ time. Orders placed outside of business hours, during public holidays, and on weekends will be processed on the next business day, as courier companies do not operate during those times.

Tracking Your Order

Once your parcel is scanned by Team Global Express, you will automatically receive a tracking link at the email address you provided with your order. To track your shipment with Team Global Express, please visit https://www.myteamge.com/

Customs and Duty Charges

For international orders, it's essential to be aware of potential customs or import duties. These charges are applied when the parcel reaches its destination country and are the responsibility of the recipient. Hyper Ride has no control over these fees and cannot predict their amount. We cannot be held responsible for any additional charges incurred, nor can we accept a return in such cases. As an established and ethical business, we do not engage in illegal practices such as marking international orders as gifts to bypass or reduce customs fees.

If you have any questions or need assistance, please contact our support team at ridesupport@hyper.co.nz.